Agriculture
FarmTrack
Agricultural management system that replaced paper-based farm records with a structured digital platform — giving farm management real-time visibility across operations.
Manufacturing
Workshop Management Platform
Workshop management system that digitized job tracking, parts management, and technician workflow for a vehicle repair and maintenance operation.
The challenge
The client ran a growing vehicle workshop operation managing dozens of active jobs at any point in time. Job tracking was managed across physical job cards, a basic spreadsheet for parts ordering, and verbal communication between the service desk, technicians, and parts store.
As the business grew, the coordination overhead grew with it. Jobs were missed, parts were ordered late, and management had no reliable way to see which jobs were in progress, which were waiting on parts, and which were overdue. The client was losing revenue to avoidable delays and operational friction.
The business needed a system that could replace physical job cards with a structured digital workflow, give the service desk real-time status on every active job, allow technicians to update job progress from the workshop floor, and give management reporting on job throughput, parts cost, and technician utilization.
What we built
We built a workshop management platform purpose-designed for the operational reality of a vehicle workshop: fast job creation at the service desk, simple status updates from the workshop floor, parts ordering integrated into the job workflow, and a management dashboard that shows the state of the entire workshop in real time.
Technical details
- Next.js web application with role-based interfaces per user type
- Job lifecycle management (intake → in progress → quality check → complete)
- Parts inventory tracking and purchase order integration
- Technician time logging and utilization reporting
- Customer notification system (SMS integration)
- Service desk job card creation with VIN lookup
- Management dashboard with live job status board
- Historical job search and reporting
- PostgreSQL database with full audit trail
- AWS deployment with daily automated backups
The outcome
Live
Job status visible to service desk, workshop floor, and parts simultaneously
0 delays
From job creation to technician assignment
3 teams
Coordinated in one system
The platform is in active daily use across the service desk, workshop floor, and parts store. Job cycle times have reduced due to elimination of coordination delays. Management now has real-time visibility into workshop throughput that was previously only available through manual end-of-day reporting.
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