Monitoring & Reliability
Know when something is wrong before your customers do.
For business leaders
Stop finding out about system problems from your customers.
Every business running production software has the same risk: something breaks, and the first person to notice is a customer. TNS Growth implements monitoring and reliability practices that surface problems before they become incidents — with alerting that means something, dashboards that reflect operational reality, and incident response processes that work under pressure.
Book a discovery callWhat we do
The specific capabilities we deliver within Monitoring & Reliability.
- Application performance monitoring (APM)
- Infrastructure monitoring and health checks
- Log management and structured logging
- Alerting strategy and notification routing
- Incident response processes and runbooks
- Observability strategy and tooling selection
- SRE practices implementation
- Service Level Objective (SLO) definition
- Error budget tracking
- Performance bottleneck identification
- On-call process design
- Post-incident review frameworks
Technical depth
Observability is not a dashboard. It is a practice.
We implement both: the technical instrumentation and the operational practice. Dashboards that no one looks at are not monitoring. We build alerting that pages the right person with the right context, and we train your team to respond effectively.
Talk to an engineer →- Prometheus and Grafana
- AWS CloudWatch, X-Ray, and CloudWatch Logs
- OpenTelemetry instrumentation
- Structured logging (JSON, correlation IDs)
- PagerDuty and Alertmanager routing
- Datadog and New Relic integration
- SLO and error budget tooling
- Distributed tracing
Who this is for
Common situations where we can help.
You have no visibility into what your systems are doing
We implement end-to-end observability — application metrics, infrastructure health, log aggregation, and alerting — so you always know the state of your systems.
Your alerts are noisy and your team ignores them
We audit your existing alerting configuration, eliminate noise, and rebuild alert routing so every page means something and gets to the right person.
You need an SRE practice but do not have the headcount
We implement SRE principles — SLOs, error budgets, on-call processes, and post-incident reviews — scaled to what your team can actually sustain.
Managed services
Monitoring operations managed for you.
We can manage your monitoring environment on an ongoing basis — tuning alerts, reviewing reliability metrics, managing incidents, and reporting on system health. Operational accountability beyond the delivery milestone.
Learn about managed services →Ready to discuss Monitoring & Reliability?
We review every enquiry and respond within one business day. No automated sequences, no unsolicited follow-up.